{"id":818,"date":"2021-02-03T08:00:00","date_gmt":"2021-02-03T13:00:00","guid":{"rendered":"http:\/\/dso-sct.enap.ca\/wordpress\/?p=818"},"modified":"2021-05-06T10:21:24","modified_gmt":"2021-05-06T14:21:24","slug":"les-impacts-du-teletravail-sur-la-sante","status":"publish","type":"post","link":"https:\/\/dso-sct.enap.ca\/wordpress\/2021\/02\/les-impacts-du-teletravail-sur-la-sante\/","title":{"rendered":"Les impacts du t\u00e9l\u00e9travail sur la sant\u00e9"},"content":{"rendered":"\n<!--more-->\n\n\n\n<p>Que peut-on conclure de l\u2019exp\u00e9rience du t\u00e9l\u00e9travail en 2020? Tout en gardant \u00e0 l\u2019esprit que la situation est exceptionnelle, quels sont les impacts? Cette capsule vise \u00e0 faire ressortir les effets positifs et les d\u00e9fis du t\u00e9l\u00e9travail dans le contexte de crise sanitaire.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong><span style=\"color:#0051ba\" class=\"has-inline-color\">Quelles sont les retomb\u00e9es positives du t\u00e9l\u00e9travail sur le bien-\u00eatre des employ\u00e9s?<\/span><\/strong><\/p>\n\n\n\n<p>Une \u00e9tude de 2018 et l\u2019Ordre des CRHA rapportent plusieurs effets positifs :<\/p>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Sentiment de satisfaction professionnelle et d\u2019autonomie augment\u00e9.<\/li><li>Mobilisation accrue, en particulier lorsque les bonnes relations avec les coll\u00e8gues sont maintenues.<\/li><li>Attraction et r\u00e9tention plus grande des employ\u00e9s.<\/li><li>Taux d\u2019absent\u00e9isme diminu\u00e9.<\/li><li>Co\u00fbts (transport, habillement, etc.) r\u00e9duits.<\/li><\/ul>\n\n\n\n<p><strong><span style=\"color:#0051ba\" class=\"has-inline-color\">En contrepartie, quels sont les enjeux du t\u00e9l\u00e9travail en contexte de pand\u00e9mie?<\/span><\/strong><br><br>Selon l\u2019<a rel=\"noreferrer noopener\" target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884784\/najO3d\/1\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=faoxds8ytyX8oLDCQJ9fRpCiaVaNS5B7Bz850Da6IEI\">INSPQ<\/a>, la pand\u00e9mie et le recours au t\u00e9l\u00e9travail ont g\u00e9n\u00e9r\u00e9 de nombreux d\u00e9fis qui peuvent avoir des impacts sur la sant\u00e9 :<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Travail et activit\u00e9s transform\u00e9es (m\u00e9thodes de travail, t\u00e2ches, etc.).<\/li><li>Contexte d\u2019inqui\u00e9tude et de stress (maladie, perte d\u2019emploi, situation familiale, etc.).<\/li><li>T\u00e9l\u00e9travail obligatoire d\u2019urgence qui occupe 100 % du temps de travail.<\/li><li>Organisation du travail \u00e0 domicile in\u00e9gal entre les employ\u00e9s.<\/li><\/ul>\n\n\n\n<p>Au quotidien, les employ\u00e9s peuvent \u00eatre confront\u00e9s \u00e0 diff\u00e9rents probl\u00e8mes. En voici quelques-uns :<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Charge de travail plus lourde et intense.<\/li><li>Projets et t\u00e2ches peu d\u00e9finis qui changent souvent.<\/li><li>R\u00f4les et responsabilit\u00e9s peu clairs.<\/li><li>Chevauchement des t\u00e2ches professionnelles et personnelles.<\/li><li>Augmentation de la charge mentale.<\/li><li>Isolement social et le manque de soutien<\/li><\/ul>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f2f2f2\"><strong>Pour aller plus loin<\/strong><br>&nbsp;Ce&nbsp;<a rel=\"noreferrer noopener\" target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884785\/riFYct\/1\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=g5TdK3u4UOKQtbLBkosVRRMOu-uFKKmZBR0FdovKi_Y\">questionnaire de l\u2019INSPQ<\/a>&nbsp;permet d\u2019\u00e9valuer les risques psychosociaux qui pourraient favoriser l\u2019apparition de probl\u00e8mes de sant\u00e9 parmi les employ\u00e9s de son organisation.<\/p>\n\n\n\n<p><strong><span style=\"color:#0051ba\" class=\"has-inline-color\">Quels facteurs risquent d\u2019influencer la sant\u00e9 et le bien-\u00eatre au travail?<\/span><\/strong><br><br>L\u2019<a rel=\"noreferrer noopener\" target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884786\/6y3PT5\/1\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=RrPU2wz9_t_58Kg20lETYgZPXMoBS-99SFgB_q5xmjo\">INSPQ<\/a>&nbsp;cible des facteurs qui risquent d\u2019avoir des effets n\u00e9fastes sur la sant\u00e9 physique et psychologique des employ\u00e9s. Ces facteurs li\u00e9s \u00e0 l\u2019organisation du travail, aux pratiques de gestion, aux conditions d\u2019emploi et aux relations sociales, sont les suivants :<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><a target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884787\/NojIpF\/1\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=HRHAZct8HncDkNjgu_wPaZc_hsK4XaHnYP4MUt2fbwk\" rel=\"noreferrer noopener\">Charge de travail<\/a>&nbsp;: quantit\u00e9 de travail \u00e0 accomplir et les d\u00e9lais \u00e0 respecter. Elles varient selon qu\u2019elles sont prescrites, r\u00e9elles et v\u00e9cues.&nbsp;<\/li><li><a target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884788\/yYiYS7\/1\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=rzVPbdSRxF783ZpeqC2CcWLWqvuUPRnPGY4SVZx3M_Q\" rel=\"noreferrer noopener\">Autonomie d\u00e9cisionnelle<\/a>&nbsp;: marge de man\u0153uvre qu\u2019on d\u00e9tient pour r\u00e9aliser son travail et prendre des d\u00e9cisions et capacit\u00e9 de cr\u00e9ativit\u00e9 dont on peut faire preuve<\/li><li><a target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884789\/TNBr0N\/1\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=lr82yQQjF927-GfNy6p8h0I4X9WSKZbPYdqgPie7U6s\" rel=\"noreferrer noopener\">Reconnaissance<\/a>&nbsp;: diff\u00e9rentes fa\u00e7ons de reconna\u00eetre les efforts et les r\u00e9alisations.<\/li><li>Soutien : pr\u00e9sence de soutien entre&nbsp;<a target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884790\/uHxhbO\/1\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=015gWZ35s89CMMxY0XsSY9fj_UvyhOG827CZWbkYWfw\" rel=\"noreferrer noopener\">pairs<\/a>&nbsp;et du&nbsp;<a target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884791\/umAzUV\/1\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=_BApMLW0QOtqEiP0OBC_z8EEZnCtSCfTLyaXztk9AkE\" rel=\"noreferrer noopener\">sup\u00e9rieur<\/a>&nbsp;favorisant l\u2019\u00e9coute, la disponibilit\u00e9 et l\u2019entraide.<\/li><\/ol>\n\n\n\n<p><span style=\"color:#0051ba\" class=\"has-inline-color\"><strong>Comment pr\u00e9venir ces risques en contexte de pand\u00e9mie?<\/strong><br><\/span><br>En contexte de pand\u00e9mie, les risques de ces facteurs sur la sant\u00e9 et le bien-\u00eatre se trouvent amplifi\u00e9s. L\u2019<a rel=\"noreferrer noopener\" target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884785\/riFYct\/2\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=wh5R7E4yYRsr4yAkujKPw7S4hWkTzlB-5Ph3FSe_In4\">INSPQ<\/a>&nbsp;recommande aux employeurs d\u2019\u00eatre particuli\u00e8rement attentifs \u00e0 leur pr\u00e9sence et d\u2019implanter rapidement des mesures pr\u00e9ventives. De nombreux conseils sont partag\u00e9s dans ce bulletin. En voici quelques-uns :<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Facilitez les \u00e9changes.<\/li><li>Renforcez la culture de soutien et d\u2019entraide.<\/li><li>D\u00e9pistez les conflits potentiels et les incivilit\u00e9s.<\/li><li>Consultez et favorisez la participation du plus grand nombre.<\/li><\/ul>\n\n\n\n<p>\u200b\u200b\u200b\u200b\u200b\u200b\u200b<strong><span style=\"color:#0051ba\" class=\"has-inline-color\">\u00c0 r\u00e9fl\u00e9chir<\/span><\/strong><\/p>\n\n\n\n<p>Dans la mesure o\u00f9 le t\u00e9l\u00e9travail se poursuit dans le contexte pand\u00e9mique, quelles mesures concr\u00e8tes pouvez-vous int\u00e9grer dans votre organisation pour att\u00e9nuer les risques sur la sant\u00e9 des employ\u00e9s?<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f2f2f2;font-size:14px\"><strong>Outils et pratiques tir\u00e9s de&nbsp;:<\/strong><br><br><a rel=\"noreferrer noopener\" target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884783\/TVDj3s\/2\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=8UN0dF1strKW8ZulSSOuNKKeW2CNDoSEIWPF0VMhG_E\">Guide d\u2019encadrement du t\u00e9l\u00e9travail pour l\u2019employeur et l\u2019employ\u00e9<\/a>&nbsp;<br>Ordre des CRHA<br>Qu\u00e9bec, 2020&nbsp;<br><br><a rel=\"noreferrer noopener\" target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884784\/najO3d\/2\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=2nvc0iOfV6Top7Q0QZ6QNi4E-TWakfvppIk9ZYQBWjI\">Le t\u00e9l\u00e9travail en contexte de pand\u00e9mie<\/a><br>INSPQ<br>Qu\u00e9bec, 2020<br><br><a rel=\"noreferrer noopener\" target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884785\/riFYct\/3\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=645YTFWJca5Bm4xAMrh4ftHIf_1C-8Wra9uGIU2Oxo8\">Recommandations concernant la r\u00e9duction des risques psychosociaux du travail en contexte de pand\u00e9mie \u2013 COVID-19<\/a><br>INSPQ<br>Qu\u00e9bec, 2020<br><br><a rel=\"noreferrer noopener\" target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884786\/6y3PT5\/2\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=OUMASi3x3ksa4DE1OO9uVff-f9S-vSbZAVPIkaPQnnI\">Risques psychosociaux du travail<\/a><br>INSPQ<br>Qu\u00e9bec, 2020<br><br><a rel=\"noreferrer noopener\" target=\"_blank\" href=\"http:\/\/communications.enap.ca\/T\/OFC4\/L2S\/7873\/B2724517\/Wlxf\/742895\/27884782\/FfZytr\/2\/29864\/W03SVCoN\/I\/755937\/JwU1vZ.html?h=Ui4T-ZPWvmf_C6vMlO8rg036gzB1Y9Jo8TFMEhSIXtU\">Systematically reviewing remote e-workers\u2019 well-being at work: a multidimensional approach<\/a><br>Research Gate<br>Royaume-Uni, 2018<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":660,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-818","post","type-post","status-publish","format-standard","hentry","category-sante-des-personnes-au-travail"],"_links":{"self":[{"href":"https:\/\/dso-sct.enap.ca\/wordpress\/wp-json\/wp\/v2\/posts\/818"}],"collection":[{"href":"https:\/\/dso-sct.enap.ca\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dso-sct.enap.ca\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dso-sct.enap.ca\/wordpress\/wp-json\/wp\/v2\/users\/660"}],"replies":[{"embeddable":true,"href":"https:\/\/dso-sct.enap.ca\/wordpress\/wp-json\/wp\/v2\/comments?post=818"}],"version-history":[{"count":3,"href":"https:\/\/dso-sct.enap.ca\/wordpress\/wp-json\/wp\/v2\/posts\/818\/revisions"}],"predecessor-version":[{"id":858,"href":"https:\/\/dso-sct.enap.ca\/wordpress\/wp-json\/wp\/v2\/posts\/818\/revisions\/858"}],"wp:attachment":[{"href":"https:\/\/dso-sct.enap.ca\/wordpress\/wp-json\/wp\/v2\/media?parent=818"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dso-sct.enap.ca\/wordpress\/wp-json\/wp\/v2\/categories?post=818"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dso-sct.enap.ca\/wordpress\/wp-json\/wp\/v2\/tags?post=818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}